Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.
What is an Agentforce Agent?
An Agentforce Agent is a proactive, autonomous application that
provides specialised, always-on support to employees or customers.
They're equipped with the necessary business knowledge to execute
tasks according to their specific role.
These companies are seeing value from their Agentforce
Discover pre-built Agentforce Agents for your business needs
Sales Coach
Deliver Personalized Sales Role-Plays
With a Sales Coach Agent, you can simulate real-life scenarios like pitching, handling objections, and negotiating, all tailored to specific deals. Receive consistent feedback on seller strengths, improvement areas, and actionable next steps based on CRM data. Easily measure ROI by analyzing win/loss rates of deals, comparing outcomes with or without coaching support.
Personal Shopper Agent
Offer Personalized Product Recommendations
Enhance the shopping experience with a personal assistant that engages customers on your website or their favorite messaging app, like WhatsApp. Deliver tailored product recommendations and guide search queries to help shoppers find what they need and make purchases faster, all through personalized, real-time conversations.
Campaign Agent
Create and Optimize Campaigns End-to-End
Streamline your campaign creation process with Agentforce Campaigns. Marketers can quickly generate campaign briefs, target audience segments, content, and even build customer journeys using Flow. With 24/7 monitoring, the Agent continuously analyzes performance against KPIs and proactively suggests improvements to enhance your campaign’s success. Save time and optimize results with a trusted assistant by your side.
Service Agent
Resolve customer inquiries 24/7
Agentforce Service Agents autonomously engage customers across multiple channels in real time, using natural language to resolve inquiries quickly and accurately. Powered by trusted data, these agents handle cases efficiently. You can set up your Service Agent in minutes with prebuilt templates or customize with low-code tools. Ensure secure operations with defined guardrails and seamless escalation to human agents when needed.
Sales Development Representative (SDR) Agent
Engage Prospects Anytime, Anywhere
Agentforce SDRs autonomously handle product inquiries, manage tasks, and schedule meetings for your sales team. Their responses are precise, powered by your business data. You control the frequency, channels, and timing of engagement before seamlessly passing leads to your sales reps. The agent connects with prospects on their preferred platforms, such as SMS or WhatsApp, in any language they choose.
Sales Coach
Deliver Personalized Sales Role-Plays
With a Sales Coach Agent, you can simulate real-life scenarios like pitching, handling objections, and negotiating, all tailored to specific deals. Receive consistent feedback on seller strengths, improvement areas, and actionable next steps based on CRM data. Easily measure ROI by analyzing win/loss rates of deals, comparing outcomes with or without coaching support.
Personal Shopper Agent
Offer Personalized Product Recommendations
Enhance the shopping experience with a personal assistant that engages customers on your website or their favorite messaging app, like WhatsApp. Deliver tailored product recommendations and guide search queries to help shoppers find what they need and make purchases faster, all through personalized, real-time conversations.
Campaign Agent
Create and Optimize Campaigns End-to-End
Streamline your campaign creation process with Agentforce Campaigns. Marketers can quickly generate campaign briefs, target audience segments, content, and even build customer journeys using Flow. With 24/7 monitoring, the Agent continuously analyzes performance against KPIs and proactively suggests improvements to enhance your campaign’s success. Save time and optimize results with a trusted assistant by your side.
Service Agent
Resolve customer inquiries 24/7
Agentforce Service Agents autonomously engage customers across multiple channels in real time, using natural language to resolve inquiries quickly and accurately. Powered by trusted data, these agents handle cases efficiently. You can set up your Service Agent in minutes with prebuilt templates or customize with low-code tools. Ensure secure operations with defined guardrails and seamless escalation to human agents when needed.
Sales Development Representative (SDR) Agent
Engage Prospects Anytime, Anywhere
Agentforce SDRs autonomously handle product inquiries, manage tasks, and schedule meetings for your sales team. Their responses are precise, powered by your business data. You control the frequency, channels, and timing of engagement before seamlessly passing leads to your sales reps. The agent connects with prospects on their preferred platforms, such as SMS or WhatsApp, in any language they choose.
Sales Coach
Deliver Personalized Sales Role-Plays
With a Sales Coach Agent, you can simulate real-life scenarios like pitching, handling objections, and negotiating, all tailored to specific deals. Receive consistent feedback on seller strengths, improvement areas, and actionable next steps based on CRM data. Easily measure ROI by analyzing win/loss rates of deals, comparing outcomes with or without coaching support.
At Winfomi, we’re thrilled to help businesses leverage the potential of Agentforce’s out-of-the-box agents, empowering them to transform operations, enhance customer experiences, and drive growth with ease. With customizable, scalable AI solutions that work 24/7, businesses can now achieve more without the hassle of manual interventions.
Which agent will you build?
Scale your workforce. Handle any business use case. With Agentforce, you can quickly configure any agent from scratch with existing Salesforce tools like prompts, flows, Apex, and APIs.
Healthcare Agent
Autonomously engages with patients, providers, and payers to resolve inquiries, deliver summaries, and take action across multiple channels.
Banking Agent
Autonomously analyzes data, manages client requests, and delivers personalized services across retail, commercial, and investment banking sectors.
Retail Agent
Autonomously provides campaign insights, manages customer outreach, and resolves cases for fashion, grocery, and convenience retailers.
Operations agent
Autonomously assists operations teams with plan creation, resourcing, and progress tracking across various teams.
CX Agent
Autonomously analyzes customer surveys and reviews, suggests customer retention improvements, and manages omni-channel experiences.
Analytics Agent
Autonomously shares data insights, creates visualizations, and recommends data-driven actions.
IT Agent
Autonomously monitors security threats, shares network insights, and resolves helpdesk support cases for both customers and employees.
Finance Agent
Autonomously shares insights on financial reporting, detects fraud, and resolves compliance-related inquiries.
Finance Agent
Autonomously shares insights on financial reporting, detects fraud, and resolves compliance-related inquiries.
Healthcare Agent
Autonomously engages with patients, providers, and payers to resolve inquiries, deliver summaries, and take action across multiple channels.
Banking Agent
Autonomously analyzes data, manages client requests, and delivers personalized services across retail, commercial, and investment banking sectors.
Retail Agent
Autonomously provides campaign insights, manages customer outreach, and resolves cases for fashion, grocery, and convenience retailers.
Operations agent
Autonomously assists operations teams with plan creation, resourcing, and progress tracking across various teams.
CX Agent
Autonomously analyzes customer surveys and reviews, suggests customer retention improvements, and manages omni-channel experiences.
Analytics Agent
Autonomously shares data insights, creates visualizations, and recommends data-driven actions.
IT Agent
Autonomously monitors security threats, shares network insights, and resolves helpdesk support cases for both customers and employees.
Finance Agent
Autonomously shares insights on financial reporting, detects fraud, and resolves compliance-related inquiries.
Healthcare Agent
Autonomously engages with patients, providers, and payers to resolve inquiries, deliver summaries, and take action across multiple channels.
Partner with us to implement Agentforce for your business.
At Winfomi, we specialize in helping businesses harness the power of AI to drive efficiency, scale operations, and deliver superior customer experiences.
Agentforce Frequently Asked Questions
Boost your business with Winfomi! Book your free consultation now.
Finance Agent
Healthcare Agent 
Banking Agent
Retail Agent
Operations agent
CX Agent
Analytics Agent
IT Agent 
+91 93445 01248
