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Salesforce Agentforce pricing and features overview
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Tamilselvan C
Founder & CEO
Winfomi

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Table Of Contents

  1. Salesforce Agentforce Pricing: A Detailed Overview for Service and Sales
  2. Agentforce Pricing Overview
  3. What You Get for $2 per Conversation
  4. Atlas Reasoning Engine: Coming Soon
  5. The Value of Agentforce for Your Business
  6. Conclusion: Get Ready for the Future with Agentforce

Salesforce Agentforce Pricing: A Detailed Overview for Service and Sales

As AI-powered automation continues to reshape industries, Salesforce is set to release Agentforce for Service and Saleson October 25, 2024, providing organizations with a cutting-edge platform for deploying autonomous agents. Designed to streamline customer service, sales engagement, and internal workflows, Agentforce promises to deliver enhanced efficiency at an affordable price. Additionally, components of the Atlas Reasoning Engine, the brain behind Agentforce, will be available starting in February 2025.

Agentforce Pricing Overview

Salesforce has designed a flexible pricing model for Agentforce, ensuring businesses of all sizes can leverage the power of autonomous AI agents without overextending their budgets. The pricing starts at $2 per conversation, with standard volume discounts applying to high-usage customers.

Here’s what you need to know about the pricing structure:

  • Base Price:
    $2 per conversation is the starting cost for interactions handled by Agentforce agents, whether in customer service or sales roles. This pricing makes it easy for businesses to scale their operations as needed while controlling costs.
  • Volume Discounts:
    For businesses handling a high volume of conversations, Salesforce offers standard volume discounts. This ensures that as your organization grows and requires more AI-driven interactions, the cost per conversation decreases, providing significant cost savings for larger implementations.

What You Get for $2 per Conversation

For the starting price, Agentforce delivers a robust set of capabilities:

  • Autonomous Customer and Sales Interactions:
    Agentforce’s AI-driven agents engage with customers and prospects 24/7, answering inquiries, resolving issues, and even handling sales objections without the need for human intervention.
  • Customizable Agents:
    Organizations can customize their agents using Agent Builder and deploy them across various channels like web, mobile, WhatsApp, and Slack. These agents handle multi-step tasks efficiently, improving both customer service and sales performance.
  • Seamless Handoff to Human Agents:
    When necessary, Agentforce autonomously hands off tasks to human agents with complete summaries, customer details, and recommended next steps, ensuring a smooth transition for more complex cases.

Atlas Reasoning Engine: Coming Soon

While Agentforce will be available in October 2024, some key components of the Atlas Reasoning Engine—the advanced AI that powers decision-making and task execution—will be rolled out in February 2025. The Atlas Reasoning Engine enhances Agentforce’s ability to autonomously analyze data, make informed decisions, and act on tasks with unparalleled accuracy.

The Value of Agentforce for Your Business

With its $2 per conversation starting price and scalable architecture, Agentforce allows businesses to leverage the latest in AI technology without overwhelming their budget. Whether you’re focused on customer service or sales, Agentforce provides a cost-effective way to automate repetitive tasks, enhance customer experiences, and free up human agents for more strategic work.

For companies looking to optimize their operations while maintaining cost control, Agentforce represents a game-changing solution in the AI landscape.

Conclusion: Get Ready for the Future with Agentforce

As Agentforce for Service and Sales becomes generally available on October 25, 2024, businesses will have the opportunity to integrate cutting-edge AI agents into their workflows for just $2 per conversation. With the Atlas Reasoning Engine launching in early 2025, the platform’s capabilities will continue to expand, offering even greater value.

At Winfomi, we are ready to help you deploy Agentforce and unlock new levels of efficiency and customer satisfaction. With flexible pricing and powerful AI capabilities, Agentforce is poised to revolutionize the way businesses operate in the digital age.

At Winfomi, we are excited to be part of this transformation, helping businesses leverage the power of Agentforce to meet their unique needs and scale their operations like never before.